innovation

SXSW 2013 Reflection

SXSW. What a rush!

I arrived giddy and excited to spend my time amongst the people at the forefront of design and technology. I was not disappointed! There were many friendly faces from the Silicon Valley tech scene, and many more new people to meet.

What inspired me most about SXSW was seeing how deeply the passion for creativity and “making” runs in fields outside of my own (web & mobile app design).

I saw robots cracking jokes, musicians mixing the birth of electronic music, thermostats making a house a home, and designers taking us to the stars. I met bicycle rickshaw drivers, small business owners, marketers, and videographers who embrace design and technology. So many amazing people, looking to the future with big dreams and a sharpie/iPad/Makerbot in hand.

The future is here, and we’re the ones creating it.

Gamestorming

Notes from UXLX Gamestorming workshop taught by Dave Gray

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Gamestorming is about keeping energy levels up during meetings to get great results. Can be used with teams, clients, users (participatory design), and more. See related book and iPhone app.

The workshop was a mix of theory and interactive examples that taught us several Gamestorming methods in a hands-on way.

Icebreaker: introducing ourselves by making our “trading cards”

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Improv: Get into partners. Partner 1 describes her dream house. As she describes each detail, Partner 2 says “yes but…” to everything Partner 1 said. After 5 minutes, Partner 2 now has to say “yes and…” to everything Partner 1 says.

Notice the difference? Need to help people get to the “yes and…” and listen before judging. You dont need to necessarily agree. You just need to understand where the other person is coming from

Elements of gamestorming:

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  • Sparks: exciting things that get people going. Ex: asking "what is a project that you’re really excited about right now?“ can ignite the initial energy of the team
  • Boards: the space. Can think of the room as a game board, where people are pieces in the game. 90% of things you can do to make a meeting better is stuff you can do before (prep right materials, right room). You’re setting the space and stage in which things happen
  • Pieces: The things that are moved around (ex: post its) These help people focus on the important things because they no longer have to hold everything in their head. Consider: chess masters can play chess without a board because they can hold everything in their head, but most people can’t. So provide the board and the pieces!
  • Time: Think about what is going on. People will get involved but unless you can keep things moving you might not get everything out that you want
  • Choices: Decisions need to be made, so you need to facilitate decision making
  • Chance: Creating serendipity and random chance can help people to get to know each other (ex: trading card game, world cafe game)
  • Making: creating, sketching, drawing, ideas

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Everyone can draw!

People are more engaged and have better ideas when they’re drawing themselves.

Can educate people how to draw using the "visual alphabet” - 12 simple symbols that you can use to draw anything. It’s not about teaching people to draw. It’s about giving them permission to draw!

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Visual Frameworks

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Visioning Exercise

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Rhythm

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Empathy Map Exercise

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6-8-5 Brainstorming

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More techniques to try:

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You can learn more about Gamestorming on the Gamestorming website.

We now favor flexibility over high fidelity (that is, MP3s over CDs), convenience over features, quick and dirty over slow and polished. Having it here and now is more important than having it perfect. These changes run so deep and wide, they’re actually altering what we mean when we describe a product as “high-quality.”
— Luke Williams, “Four Ways To Spot Markets Ripe For Disruption”

You're better at solving someone else's problems

Studies show that people solve problems more quickly & creatively when they think about them in the abstract. However, when faced with challenges in our proximity (space/time/social connections), people tend to think concretely. Thus when solving problems, it can be useful to take a step back and/or find others to problem-solve with you. More tips for creative collaboration in Daniel Pink’s article

Sounds like yet another reason to continue working across business unit lines. Regular check-ins, discussions, and design reviews may help to move our projects forward more quickly & with higher quality.

By the way, there have been times when this technique has been quite helpful:

When partners aren’t an option, establish distance yourself. Create some psychological space between you and your project by imagining you’re doing it for someone else or contemplating what advice you’d give to another person in your predicament.